Terms & Conditions
Any use by you of our website is conditional on your acceptance of these Terms and our Privacy statement. We may change these Terms without letting you know and therefore it is up to you to check this page for any changes. Your continued use of our website means that you have accepted these Terms and the Privacy statement.
This website is owned and operated by Victoria Faith Ltd, T/A The Women’s Society Boutique, a company registered in England and Wales under registered number 5788473. The registered office is at Survey House, 6 Cornfield Terrace, Eastbourne, East Sussex, BN21 4NN.
CONTRACT FOR SALE
You will indicate by completing the appropriate order form on the site the products that you wish to order. At the same time you will complete an authorisation for us to recover, through your credit or debit card, payments due to us. This means that your order is an offer, not a contract of sale between you and The Women’s Society, so prices and stock availability won’t be contractually confirmed until you receive the ‘confirmation of despatch’ email which is sent out once credit card authorisation has been confirmed and stock levels have been checked. For the avoidance of doubt, the ‘order confirmation’ email that is sent out once you have placed an order is just an acknowledgement of your offer and should not be taken as our acceptance of that offer.
PAYMENTS – KLARNA
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.
- Pay in 14 days: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here:
- Financing: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available:
- Direct bank transfer: Available in Germany, Austria, Belgium, Italy, Spain, Poland and the Netherlands. Your account will be debited directly after placement of your order.
- Direct Debit: Your account will be debited after shipment of the goods or tickets/ availability date of the service or in case of a subscription in accordance with the timelines communicated. You will be notified about the date(s) by email.
- Card Payments: Available in Sweden, Germany and Austria. The amount will be reserved on your card and will be debited after shipment of the goods or tickets/ availability date of the service. In case of a subscription the amount will be debited in accordance with the timelines communicated.
The payment methods Pay in 14 days, Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on . Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
All online orders will be charged in British Pounds Sterling (£) and include Value Added Tax at the current rate, but exclude postage and packaging .Prices quoted on the website are indicative only and are subject to change at any time without notice. Prices on the website may differ from those in The Women’s Society Boutique.
RECEIPT OF ORDER
The Women’s Society must receive payment in full for your order before it can be accepted. Once your credit card has been authorised and stock is checked, The Women’s Society will send you an email receipt confirming your order. Please keep this receipt for your records.
We can only accept orders for items that are in stock. In exceptional circumstances, if we are not able to fulfill an order we have accepted, your credit card will be re-funded with the original price and we will notify you by email. In no circumstances will we be liable to you for any additional amounts.
The Women’s Society reserve the right to refuse to supply any person for whatever reason.
We will give you an estimated delivery date for the Goods but no times or dates provided by us are guaranteed. We will arrange for packing and we will decide on the method of delivery either by post, courier or otherwise. You must notify us promptly and in any event within 48 hours or receipt of any Goods if they appear to be damaged in transit. In those circumstances, you must also keep all packaging as this may be required when making a claim.
If you wish to return an item then you should complete the returns form with the item and send back the product within 14 days, you should make it clear if you require an exchange, credit note or refund for the item. If you do not have a returns form please email [email protected]
Items can not be refunded within the boutique and can only be dealt with following our website returns policy. Any items returned without prior notice in writing will not be accepted.
You must take reasonable care of all Goods in your possession and return them to us, appropriately packaged to avoid damage, within 14 days from the cancellation date. We reserve the right to arrange collection, in which case you will be responsible for collection charges.
We will refund the purchase price to you within 14 days of the cancellation notice but we reserve the right to charge a restocking fee and any other costs we incur in connection with the return of the Goods.
In the case of Goods which are made and supplied to your specification or which have been personalised for you, you will not have the right to cancel the Contract.
Items should be returned in their original packaging to ensure they are adequately protected in transit. Shoe boxes should also be protected as they are considered part of the product, and your return may not be accepted if the box is damaged.
Items should be returned new, unused, and with all The Women’s Society and designer garment tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. All shoes should be tried on a carpeted surface before wear.
Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within six months of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.
If you would like to exchange a faulty item, please be aware that we can only replace it for the same product in the same size, subject to availability. Where possible, we will offer to repair faulty items.
Goods returned outside of the above time frames will not accepted and will be returned to the customer.
RISK AND OWNERSHIP
The risk of loss or damage to Goods passes to you upon delivery. Ownership in all Goods remains with us until full payment of all amounts due to us have been received from you.You will be responsible for the safe custody and insurance of all Goods in your possession.You have no right to re-sell any Goods until payment has been received in full by us.
WARRANTIES AND LIABILITY
We warrant to you that the Goods ordered by you will meet the description as shown on our website (or any other description given to you in writing). We will not have any responsibility for any damage which occurs to the Goods after delivery.
If any defect in any Goods appear within 6 months of delivery, you must notify us as soon as you become aware of the defect, giving us full details. We will then decide, in consultation with you, whether the defect is our responsibility. If so, we may arrange either to repair the Goods or to replace them with similar Goods. Any defective Goods to be returned to us must be returned at your expense.
We do not accept any responsibility for any wear and tear, accidental damage or failure by you or by any third party to adhere to any written recommendation provided in relation to the Goods.
Liability to you for loss or damage under no circumstances must exceed in the total amount you have paid us for those Goods.
The Women’s Society make every effort to keep the site up to date but cannot guarantee that this site and its contents are completely free of technical errors. By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site. We are also not liable for any damages associated with use of this site however caused.
Condition of goods – The Women’s Society make every effort to deliver items in a pristine condition however items offered in our sale or outlet section may have previously been on sale through our stores or partners and may have marked or damaged packaging. Please be assured that this is in no way reflective of the condition of the goods inside.
This website, its contents and any contracts arising out of it are governed by English law. By entering into a contract both parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable for these terms and conditions and shall not affect the validity or enforceability of any remaining provisions.
COPYRIGHT AND OTHER RIGHTS
The website and all text, images, information, photographs contained within it, are owned by or licensed to The Women’s Society Boutique. Where the Goods include designs or works of art, these are prepared by a designer or artist who owns the copyright in those works. You have no right to make any copies or adaptations of any such Goods.
The copyright and all other intellectual property rights in the content contained on the website are the sole and exclusive property of The Women’s Society Boutique.
The website and all text, images, information, photographs contained within it, are owned by or licensed to The Women’s Society Boutique. Where the Goods include designs or works of art, these are preThe contents of the site and the site as a whole are intended solely for personal, non-commercial use. You may view the website and print its contents for this purpose only. You may not use, transfer, copy or reproduce any part of the website in any form or by any means except for the sole purpose of viewing its content unless you have the express written permission of The Women’s Society Boutique.
These Terms and the Contract between us are governed by English law.
If you wish to give us any notice relating to a matter covered by these Terms you must confirm that notice in writing. Emails should be sent to [email protected]
If you give us any incorrect personal information, or fail to make any payment when it is due, or cancel any payment, or become insolvent, or commit any breach of these Terms then, in any of those events, we have the right to cancel the Contract and recover possession of any Goods which have been supplied for which payment has not been received in full.
If there is a dispute which we cannot settle by direct negotiation it may be referred to mediation if agreed between us. In that event, the mediation will be conducted in accordance with the CEDR (Centre for Effective Dispute Resolution) mediation rules current at the date of the dispute
Any dispute between us will be finally determined by the English courts and you agree to submit to the jurisdiction of those courts.